Articles

January 3, 2026
When Automated Captions Are Appropriate and When They Are Not

Automated captions, often called automatic speech recognition captions or ASR captions, are increasingly common across education, media, and business. While they offer speed and cost advantages, […]

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January 3, 2026
The Hidden Costs of Low Quality Captioning for Institutions

Low quality captioning is often treated as a minor technical issue or a cost saving measure. For institutions such as universities, government agencies, courts, healthcare providers, […]

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January 3, 2026
Captioning Benefits Extend Beyond Deaf and Hard-of-Hearing Audiences: Implications for Learning, Equity, and Policy

Captioning is most often discussed as an accessibility accommodation for Deaf and hard-of-hearing (HoH) individuals. While this role is essential, a substantial body of research shows […]

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January 3, 2026
Deaf and Hard-of-Hearing Inclusion in Hybrid and Remote Spaces: From Convenience to Effective Communication

Hybrid and remote environments are now permanent features of education, work, healthcare, and public engagement. While virtual platforms have expanded participation for many, Deaf and hard-of-hearing […]

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January 3, 2026
Quality and Ethics of Live Captioning: Why “Access Exists” Is Not Enough

Live captioning is widely used to provide communication access for Deaf and hard-of-hearing (HoH) people in education, employment, healthcare, and public events. The presence of captions […]

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January 2, 2026
Deaf Identity vs Medicalized Hearing-Loss Models: Culture, Language, and the Politics of Access

Debates between Deaf identity and medicalized hearing-loss models shape policy, education, healthcare, technology adoption, and public perception. At stake is not only how deafness is defined, […]

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January 2, 2026
Access Fatigue and the Burden on Deaf and Hard-of-Hearing Individuals: Invisible Labor and Systemic Inequity

Access fatigue is an increasingly recognized issue within the Deaf and hard-of-hearing (HoH) community. It refers to the cumulative physical, cognitive, and emotional exhaustion caused by […]

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January 2, 2026
Employment and Economic Barriers for Deaf and Hard-of-Hearing Workers: Access, Equity, and Accountability

Employment remains one of the most persistent areas of inequality for Deaf and hard-of-hearing (HoH) people. Despite civil rights protections and advances in assistive technology, Deaf […]

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January 2, 2026
Cultural Identity and Representation in the Deaf and Hard-of-Hearing Community: Language, Power, and Visibility

Cultural identity and representation are central issues for the Deaf and hard-of-hearing (HoH) community. Deafness is not solely a medical condition or sensory difference. For many […]

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January 2, 2026
Mental Health Accessibility for Deaf and Hard-of-Hearing People: Barriers, Standards, and Rights

Mental health accessibility remains a critical and under-addressed issue for Deaf and hard-of-hearing (HoH) individuals. While mental health awareness has increased broadly, access to effective and […]

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January 2, 2026
Policy and Advocacy for Deaf and Hard-of-Hearing Rights: From Legal Compliance to Effective Communication

Policy and advocacy have been central to advancing the civil rights of Deaf and hard-of-hearing (HoH) people. Laws such as the Americans with Disabilities Act (ADA) […]

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January 2, 2026
Education Access and Inclusive Learning for Deaf and Hard-of-Hearing Students

Education access for Deaf and hard-of-hearing (HoH) students is frequently discussed in terms of legal compliance. However, compliance alone does not guarantee meaningful participation or equitable […]

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January 2, 2026
Assistive Technology & AI: When Innovation Helps, and When It Falls Short

Assistive technology powered by artificial intelligence is increasingly used to support Deaf and hard-of-hearing (HoH) communication access. Tools such as automated speech-to-text captioning, AI transcription software, […]

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January 2, 2026
Quality Captioning Matters: Why Access Is More Than “Turning Captions On”

Captioning access is often treated as a simple checkbox:Are captions available — yes or no? For Deaf and hard-of-hearing (HoH) people, that framing is inadequate. True […]

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December 18, 2025
Q&A with Catherine Siegler, RCR (BC), RPR, CRR, CRC

Important context: The information above describes how our profession typically operated before COVID-19. Post-pandemic conditions have significantly altered many of these practices. President, Accurate Realtime Inc. […]

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December 18, 2025
Supporting Students with Hearing Loss Through CART Captioning

Guidance for Instructors and Classroom Communities Students with hearing loss may access classroom content through a specialized accessibility service known as Communication Access Realtime Translation (CART), […]

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December 18, 2025
What Is CART Captioning?

CART (Communication Access Realtime Translation) is a real-time captioning service provided over the internet by Accurate Realtime Inc. using secure streaming software platforms. This accessibility service […]

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December 18, 2025
Why Job Dictionary Preparation Is Essential for High-Quality CART Captioning

Preparing a job-specific shorthand dictionary before an assignment is essential to delivering accurate, professional CART captioning. CART providers write in shorthand, and captioning software searches a […]

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November 5, 2025
What Is Live Captioning and How Is It Different from Subtitles?

By Accurate Realtime Inc. Understanding the Difference Many people use the terms captions and subtitles interchangeably — but in accessibility, they serve very different purposes. According […]

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October 9, 2025
Why human CART still beats AI captions and why it matters for accuracy & accessibility

Short version: Automated captions are getting better, but they still struggle with real-world speech. Human CART captioners deliver accuracy, context, and accountability that AI can’t reliably […]

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October 9, 2025
What Is CART? A Brief History for the Hard-of-Hearing Community

CART (Communication Access Realtime Translation) turns speech into readable text as it’s happening. A trained captioner writes on a steno keyboard (or voice writes), and the […]

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October 9, 2025
Why aging court reporters should consider working longer

September 8, 2025 · Perspective · Career & Longevity Reposted with permission from the National Court Reporters Association (NCRA). Original article by Lynette Mueller, FAPR, RDR, […]

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October 9, 2025
On Assignment: Captioning for cutting-edge medical innovation

September 15, 2025 · Case Study · CART in Specialized Settings Reposted with permission from the National Court Reporters Association (NCRA). Original feature © NCRA.Read the […]

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October 9, 2025
Seconds with Cindy: Strength through Setbacks

1:30 video · September 2, 2025 Reposted with permission from the National Court Reporters Association (NCRA). Original post published September 2, 2025. © NCRA.Original NCRA article […]

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October 9, 2025
NCRA Career Launcher is back up and running!

Career Launcher is back — a faster path to real-world skillsWhen you’re starting out, hands-on mentorship isn’t always easy to find. The NCRF Career Launcher program […]

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December 16, 2021
UBC All Access Pass Interview

Online classes: Is it accessible or not? September 23, 2020 UBC has started classes online which prompted the Accessibility Collective to ask the question: is it […]

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December 16, 2021
42 Reasons Why CART is the Best Career

Compelling reasons why CART captioning is so rewarding! (prepared in collaboration with several CARTers who subcontract with Accurate Realtime Reporting Inc.) Our two fabulous administrative assistants […]

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December 16, 2021
UBC Radio Accessibility Collective Interview

Sept 4, 2020 1) Can you all please introduce yourselves and tell us about you?  Thank you for giving me this unique opportunity to speak about […]

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December 16, 2021
Bike To Work Interview with Catherine Siegler

Catherine, tell us what motivated you to bike to work? How long have you been doing it? Aside from walking in nature with my dog, just […]

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