Articles

March 11, 2026
Marlee Matlin and Her Impact on Deaf Representation in Film and Media

Marlee Matlin is widely recognized as one of the most influential Deaf actors in modern film and television. Her career reshaped public perceptions of Deaf performers […]

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March 11, 2026
Deaf and Hard of Hearing Owned Businesses in Vancouver, British Columbia

Identifying Deaf owned businesses in Vancouver is more difficult than many readers expect. Standard business registries, chamber directories, and commercial databases usually classify firms by industry, […]

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March 11, 2026
Deaf Representation in Film and Television: From Symbolic Disability to Authentic Storytelling

Representation of Deaf and hard of hearing individuals in film and television has long shaped how broader audiences understand hearing loss and Deaf culture. Media portrayals […]

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March 11, 2026
Inclusive Activities for Children With Hearing Loss: Practical Ways to Build Connection and Confidence

Inclusive play and learning environments are important for the development of all children. For children with hearing loss, activities designed with visual communication and shared participation […]

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March 11, 2026
Cochlear Implant vs Hearing Aid: Which Is the Best Choice for Your Hearing Loss?

Hearing technology has advanced significantly over the past several decades. Today, individuals with hearing loss often face an important question when exploring treatment options: Should I […]

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March 11, 2026
Communication with Deaf and Hard of Hearing Individuals: Evidence Based Best Practices for Accessible Communication

Effective communication with Deaf and hard of hearing individuals is essential in education, healthcare, workplaces, conferences, and public services. When communication access is poorly designed, misunderstandings […]

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March 11, 2026
Ludwig van Beethoven: Hearing Loss, Creativity, and the Legacy of a Deaf Composer

Ludwig van Beethoven (1770–1827) remains one of the most influential composers in Western music history. His work transformed classical composition and continues to shape modern musical […]

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March 10, 2026
Captions vs Subtitles: Understanding the Difference and Why Captioning Is Essential for Accessibility

Introduction: Why the Difference Between Subtitles and Captions Matters The terms subtitles and captions are frequently used interchangeably in digital media, streaming platforms, and broadcast television. […]

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March 10, 2026
Social Media Accessibility for Deaf and Hard of Hearing Users: Progress, Gaps, and the Role of Real Time Captioning

Social media platforms have become central channels for communication, education, political discourse, and professional networking. Platforms such as YouTube, TikTok, Instagram, Facebook, X (formerly Twitter), and […]

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March 10, 2026
Common Myths About Hard of Hearing Individuals and the Reality of Communication Access

Introduction Hearing loss affects hundreds of millions of people worldwide, yet widespread misconceptions about hard of hearing individuals remain common in workplaces, universities, healthcare systems, and […]

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March 6, 2026
Deaf and Hard of Hearing Resources in Vancouver, BC

Introduction Vancouver, British Columbia has one of the most developed accessibility infrastructures in Canada, supported by community organizations, advocacy groups, government programs, and communication access providers. […]

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March 6, 2026
How the Deaf Community Builds Identity and Belonging

Understanding Deaf Culture as a Linguistic and Cultural Community Deaf culture refers to the shared language, social norms, traditions, and collective identity of people who primarily […]

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March 6, 2026
The History of Accessibility in Vancouver: From Early Advocacy to Modern Communication Access

The accessibility history of Vancouver reflects broader social, legal, and technological shifts that have reshaped disability rights across Canada. Over the past century, Vancouver and British […]

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March 4, 2026
Helen Keller’s Legacy and the Evolution of Communication Access for Deafblind Individuals

Helen Keller’s legacy occupies a central place in disability rights history. Yet her significance extends beyond biography. For university accessibility departments, healthcare administrators, compliance officers, and […]

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March 3, 2026
CART vs ASL: Understanding Hard of Hearing Communication Preferences

Institutions frequently approach accessibility planning with a simplified assumption: Deaf and hard of hearing individuals require the same type of accommodation. Research and lived experience demonstrate […]

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February 27, 2026
Sign Language Access as a Public Health Imperative

Sign language access is often framed as an individual disability accommodation. That framing is incomplete. When communication barriers systematically limit access to healthcare, emergency information, education, […]

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February 27, 2026
Barriers Facing Hearing Parents of Deaf and Hard of Hearing Children: Practical Strategies for Advocacy and Access

The barriers facing hearing parents of Deaf children are rarely discussed with sufficient depth. Approximately 90 to 95 percent of Deaf and hard of hearing children […]

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February 26, 2026
What to Do When Your Employer, University, or Event Refuses Accessibility Accommodations

Accessibility accommodations are not discretionary benefits. In many jurisdictions, they are enforceable legal rights. When employers, universities, or event organizers deny CART captioning services, interpreters, or […]

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February 26, 2026
Evaluating the Effectiveness of Visual Alert Systems for Deaf and Hard of Hearing Individuals

Emergency communication accessibility is not optional infrastructure. For universities, hospitals, government agencies, and public institutions, it is a legal obligation and a core risk management function. […]

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February 25, 2026
Early Sign Language Exposure and Developmental Outcomes in Deaf and Hard of Hearing Children

Early sign language exposure is one of the most researched and, at times, misunderstood areas in Deaf education policy. For universities, early childhood intervention programs, pediatric […]

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February 25, 2026
Addressing Promotion Barriers in Remote and Hybrid Work

Workforce inclusion for Deaf professionals has become more complex in the shift toward remote and hybrid work. While virtual environments are often described as flexible and […]

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February 24, 2026
Ensuring Accessibility in Internal Corporate Meetings

Workforce inclusion remote work captioning is no longer a niche accommodation. It is a compliance, equity, and productivity issue that directly affects corporate risk exposure and […]

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February 24, 2026
Integrating Interpreters and CART Captioning in Zoom and Microsoft Teams Environments

The Business Case for Workforce Inclusion in Hybrid and Remote Work Remote and hybrid work are no longer temporary accommodations. They are structural features of modern […]

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February 24, 2026
Case Studies of Communication Failure and Lessons for Institutions

Emergency communication accessibility is a life safety obligation. For universities, hospitals, and public agencies, inaccessible emergency alerts expose institutions to legal liability, regulatory scrutiny, and preventable […]

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February 24, 2026
Mental Health Outcomes for Deaf and Hard of Hearing Adults

The Impact of Culturally Competent Care Mental health outcomes for Deaf and Hard of Hearing adults remain consistently poorer than those of the general population. Research […]

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February 23, 2026
Remote Mental Health Therapy Platforms with Interpreters

Remote mental health therapy platforms have moved from optional convenience to institutional necessity. Universities, clinics, and telehealth providers increasingly rely on virtual counseling systems to deliver […]

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February 20, 2026
The Critical Shortage of Sign Language Fluent Clinicians

Mental health access for Deaf individuals remains structurally unequal across universities, hospitals, and community health systems. While awareness of accessibility in education has grown, accessibility in […]

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February 20, 2026
Standards for Acceptable Error Rates in Live Captioning

Ensuring accurate communication access is not optional for universities, government agencies, and public institutions. Under federal disability law, real time captioning must provide effective communication, not […]

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February 20, 2026
Interpreter vs. CART Captioning: A Practical Decision Framework for Accessibility Planning

Accessibility planning in higher education, corporate environments, and public institutions requires more than simply providing accommodation. Choosing between a sign language interpreter and CART captioning services […]

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February 20, 2026
Who Pays for Disability Accommodation in Higher Education?

Post secondary accessibility compliance is a legal obligation, not a discretionary service. Yet across North America, a subtle financial shift is occurring. Increasingly, the cost of […]

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February 20, 2026
Ethical Risks of Replacing Trained CART Captioners with Automation

The ethical risks of automated captioning are increasingly relevant as universities and public institutions consider replacing trained CART captioning services with artificial intelligence based speech recognition […]

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January 22, 2026
Captioning and Transcription: How Fast a Person Talks and Its Impact on Cognition

Introduction In meetings, lectures, and public briefings, people often speak faster than audiences can process. The result is missed information, cognitive overload, and exclusion. For government […]

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January 3, 2026
When Automated Captions Are Appropriate and When They Are Not

Automated captions, often called automatic speech recognition captions or ASR captions, are increasingly common across education, media, and business. While they offer speed and cost advantages, […]

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January 3, 2026
The Hidden Costs of Low Quality Captioning for Institutions

Low quality captioning is often treated as a minor technical issue or a cost saving measure. For institutions such as universities, government agencies, courts, healthcare providers, […]

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January 3, 2026
Captioning Benefits Extend Beyond Deaf and Hard-of-Hearing Audiences: Implications for Learning, Equity, and Policy

Captioning is most often discussed as an accessibility accommodation for Deaf and hard-of-hearing (HoH) individuals. While this role is essential, a substantial body of research shows […]

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January 3, 2026
Deaf and Hard-of-Hearing Inclusion in Hybrid and Remote Spaces: From Convenience to Effective Communication

Hybrid and remote environments are now permanent features of education, work, healthcare, and public engagement. While virtual platforms have expanded participation for many, Deaf and hard-of-hearing […]

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January 3, 2026
Quality and Ethics of Live Captioning: Why “Access Exists” Is Not Enough

Live captioning is widely used to provide communication access for Deaf and hard-of-hearing (HoH) people in education, employment, healthcare, and public events. The presence of captions […]

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January 2, 2026
Deaf Identity vs Medicalized Hearing-Loss Models: Culture, Language, and the Politics of Access

Debates between Deaf identity and medicalized hearing-loss models shape policy, education, healthcare, technology adoption, and public perception. At stake is not only how deafness is defined, […]

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January 2, 2026
Access Fatigue and the Burden on Deaf and Hard-of-Hearing Individuals: Invisible Labor and Systemic Inequity

Access fatigue is an increasingly recognized issue within the Deaf and hard-of-hearing (HoH) community. It refers to the cumulative physical, cognitive, and emotional exhaustion caused by […]

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January 2, 2026
Employment and Economic Barriers for Deaf and Hard-of-Hearing Workers: Access, Equity, and Accountability

Employment remains one of the most persistent areas of inequality for Deaf and hard-of-hearing (HoH) people. Despite civil rights protections and advances in assistive technology, Deaf […]

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January 2, 2026
Cultural Identity and Representation in the Deaf and Hard-of-Hearing Community: Language, Power, and Visibility

Cultural identity and representation are central issues for the Deaf and hard-of-hearing (HoH) community. Deafness is not solely a medical condition or sensory difference. For many […]

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January 2, 2026
Mental Health Accessibility for Deaf and Hard-of-Hearing People: Barriers, Standards, and Rights

Mental health accessibility remains a critical and under-addressed issue for Deaf and hard-of-hearing (HoH) individuals. While mental health awareness has increased broadly, access to effective and […]

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January 2, 2026
Policy and Advocacy for Deaf and Hard-of-Hearing Rights: From Legal Compliance to Effective Communication

Policy and advocacy have been central to advancing the civil rights of Deaf and hard-of-hearing (HoH) people. Laws such as the Americans with Disabilities Act (ADA) […]

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January 2, 2026
Education Access and Inclusive Learning for Deaf and Hard-of-Hearing Students

Education access for Deaf and hard-of-hearing (HoH) students is frequently discussed in terms of legal compliance. However, compliance alone does not guarantee meaningful participation or equitable […]

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January 2, 2026
Assistive Technology & AI: When Innovation Helps, and When It Falls Short

Assistive technology powered by artificial intelligence is increasingly used to support Deaf and hard-of-hearing (HoH) communication access. Tools such as automated speech-to-text captioning, AI transcription software, […]

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January 2, 2026
Quality Captioning Matters: Why Access Is More Than “Turning Captions On”

Captioning access is often treated as a simple checkbox:Are captions available — yes or no? For Deaf and hard-of-hearing (HoH) people, that framing is inadequate. True […]

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December 18, 2025
Q&A with Catherine Siegler, RCR (BC), RPR, CRR, CRC

Important context: The information above describes how our profession typically operated before COVID-19. Post-pandemic conditions have significantly altered many of these practices. President, Accurate Realtime Inc. […]

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December 18, 2025
Supporting Students with Hearing Loss Through CART Captioning

Guidance for Instructors and Classroom Communities Students with hearing loss may access classroom content through a specialized accessibility service known as Communication Access Realtime Translation (CART), […]

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December 18, 2025
What Is CART Captioning?

CART (Communication Access Realtime Translation) is a real-time captioning service provided over the internet by Accurate Realtime Inc. using secure streaming software platforms. This accessibility service […]

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December 18, 2025
Why Job Dictionary Preparation Is Essential for High-Quality CART Captioning

Preparing a job-specific shorthand dictionary before an assignment is essential to delivering accurate, professional CART captioning. CART providers write in shorthand, and captioning software searches a […]

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November 5, 2025
What Is Live Captioning and How Is It Different from Subtitles?

By Accurate Realtime Inc. Understanding the Difference Many people use the terms captions and subtitles interchangeably — but in accessibility, they serve very different purposes. According […]

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October 9, 2025
Why human CART still beats AI captions and why it matters for accuracy & accessibility

Short version: Automated captions are getting better, but they still struggle with real-world speech. Human CART captioners deliver accuracy, context, and accountability that AI can’t reliably […]

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October 9, 2025
What Is CART? A Brief History for the Hard-of-Hearing Community

CART (Communication Access Realtime Translation) turns speech into readable text as it’s happening. A trained captioner writes on a steno keyboard (or voice writes), and the […]

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October 9, 2025
Why aging court reporters should consider working longer

September 8, 2025 · Perspective · Career & Longevity Reposted with permission from the National Court Reporters Association (NCRA). Original article by Lynette Mueller, FAPR, RDR, […]

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October 9, 2025
On Assignment: Captioning for cutting-edge medical innovation

September 15, 2025 · Case Study · CART in Specialized Settings Reposted with permission from the National Court Reporters Association (NCRA). Original feature © NCRA.Read the […]

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October 9, 2025
Seconds with Cindy: Strength through Setbacks

1:30 video · September 2, 2025 Reposted with permission from the National Court Reporters Association (NCRA). Original post published September 2, 2025. © NCRA.Original NCRA article […]

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October 9, 2025
NCRA Career Launcher is back up and running!

Career Launcher is back — a faster path to real-world skillsWhen you’re starting out, hands-on mentorship isn’t always easy to find. The NCRF Career Launcher program […]

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December 16, 2021
UBC All Access Pass Interview

Online classes: Is it accessible or not? September 23, 2020 UBC has started classes online which prompted the Accessibility Collective to ask the question: is it […]

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December 16, 2021
42 Reasons Why CART is the Best Career

Compelling reasons why CART captioning is so rewarding! (prepared in collaboration with several CARTers who subcontract with Accurate Realtime Reporting Inc.) Our two fabulous administrative assistants […]

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December 16, 2021
UBC Radio Accessibility Collective Interview

Sept 4, 2020 1) Can you all please introduce yourselves and tell us about you?  Thank you for giving me this unique opportunity to speak about […]

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December 16, 2021
Bike To Work Interview with Catherine Siegler

Catherine, tell us what motivated you to bike to work? How long have you been doing it? Aside from walking in nature with my dog, just […]

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