ACCURATE REALTIME INC.

Captioning You Can Trust: Accurate, Compliant, and Confidential

Professional, human-created real-time CART and transcription services that meet accessibility standards, protect privacy, and ensure every word is captured

WHAT we do

Accurate Realtime provides professional, human-created CART and real-time speech-to-text captioning services for universities, corporations, and courtrooms.

  • For institutions, we ensure equitable access for students and participants with hearing loss while maintaining full legal compliance, confidentiality, and administrative simplicity through dependable scheduling, secure transcript delivery, and flexible remote options.
  • For corporations, we support accessible events, internal communications, and hybrid meetings that meet both inclusion goals and legal accessibility standards, reducing risk and improving engagement across teams.
  • For courtrooms and legal proceedings, we deliver precise, confidential, and admissible transcripts that meet the highest standards of accuracy and privacy, ensuring clarity and compliance in every proceeding.

 

Corporate team attending a live boardroom presentation with laptops and captioning support.

HOW we’re different?

Unlike low-cost or AI-based transcription platforms, Accurate Realtime combines decades of experience, certified captioners, and rigorous privacy and security standards that meet public-sector procurement requirements.

We integrate seamlessly across major platforms like Zoom, YouTube, and Microsoft Teams, and maintain trusted partnerships with accessibility and educational organizations that guarantee each session meets the highest benchmarks for accuracy, reliability, and inclusion.

 

WHY it matters

Because accuracy and compliance are not optional: they have legal, ethical, and operational imperatives.

  • For institutions, using automated or low-accuracy captioning creates compliance risks, disengaged students, and potential accessibility complaints.
  • For corporations, it can mean failing inclusion commitments, miscommunication in key meetings, and reputational or HR risk.
  • For the courtroom, it can compromise transcript integrity and legal validity.

With Accurate Realtime, clients gain a privacy-assured, 99%+ accurate, human-captioned service that eliminates accessibility gaps, mitigates risk, and demonstrates a genuine commitment to equitable and compliant communication.

Why Human CART Captioners Still Matter

Speech recognition technology has come a long way—but it still misses context, accents, specialized vocabulary, and fast-paced discussion. Our human CART captioners bring:

  • Higher accuracy in real time – including technical terms, names, and acronyms.

  • Nuance and context – capturing who is speaking and how the conversation flows.

  • Adaptability – adjusting instantly to accents, room acoustics, and last-minute changes.

  • Confidentiality and professionalism – guided by strict privacy and ethics standards.

AI alone can guess. Our captioners listen, understand, and deliver every word.

 

Services

CART (Communication Access Realtime Translation) remote or on location
Verbatim transcription
Using English as the base language, automated translation in up to 52 other languages.
Audio transcription
Video subtitling
CART Captioning one-on-one or to any size audience
Close-up of hands typing on a CART stenography machine used in Canadian transcription services

REMOTE CART CAPTIONING

In this service delivery, your captioner is at a different location than your event. The benefits are:

  1. The event organizers don't have to set up a space and tech support doesn't have to run equipment and cables, we'll take care of that
  2. More cost-friendly
  3. Scheduling is more flexible

 

Request Information
 A real-time captioner preparing for a transcription session in a Canadian conference room

ON-SITE CART CAPTIONING

The benefits are:

  1. We have a visual presence
  2. Easy troubleshooting with the on-site team
  3. Refine where we're needed and when
  4. We can source out spellings faster
  5. Better audio and visual support to enhance accuracy
  6. Last minute changes can be more easily accommodated
Request Information
A woman using a tablet for real-time captioning during a live transcription session in Canada

TRANSCRIPTION

Video embedding and audio transcription. We will help you to create high-quality captions that will bring your media content to the next level.

 

Request Information
"It has been a challenging year with COVID-19 and online schooling in the past semesters. Now that I will be graduating soon, I just wanted to say how grateful I am for having the privilege to have captioning service and thank you guys for being so helpful and patient during this difficult time (and in my freshman years!). Thank you so much and wish you all the best!"

Karen Huang

About ARI

As the Communication Access Realtime Technology (CART) captioner, I’m the silent participant in meetings.

This is a synopsis of the our captioning technology, where it is used, tips on effective communication, and what you
should know about booking CART captioning service.

A woman using a tablet for real-time captioning during a live transcription session in Canada

What Is CART Captioning?

CART (Communication Access Realtime Translation) is a real-time captioning service provided over the internet by Accurate Realtime Inc. using secure streaming software platforms.

This accessibility service is primarily designed for individuals who are Deaf or hard of hearing, but it is also highly effective for:

  • Participants with English as an additional language (EAL)

  • Individuals with auditory processing challenges

  • Organizations requiring accurate meeting minutes or transcripts

A specially trained stenographer listens to the event audio via a live audio source (such as Zoom, Skype, or telephone) and uses a shorthand stenotype machine to produce a near-verbatim record in real time. Like television captions, the text appears instantly on participants’ computers or smart devices.

This service is known as remote CART captioning because the captioner and participants are in different locations. CART captioning can be delivered to any internet-connected device anywhere in the world.


When Is CART Captioning Used?

1. Accessibility and Equal Participation

CART captioning ensures full participation for individuals who may otherwise face communication barriers due to hearing loss or language challenges. It allows all attendees—whether present or remote—to access the spoken content equally.

If a transcript is requested, it can also be used to generate accurate meeting minutes, ensuring that everyone knows what occurred, regardless of attendance.

2. Memory and Reference Tool

A verbatim transcript serves as a valuable reference document after the meeting. In situations involving complex discussions or extensive debate, the transcript can clarify decisions and resolve misunderstandings. While not an official record, it is an excellent aid for minute creation and follow-up.

3. Better Use of Staff Time

When CART captioning is provided, staff members assigned to take minutes can focus on participating in the meeting rather than attempting to capture every word. The captioner ensures a complete and accurate record.

For more information or to book a service

© 2000 - 2024 Accurate Realtime Reporting Inc. All Rights Reserved.
Located in Vancouver, BC., Canada